Returns & Exchanges
At AIB International, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward return and exchange process within 30 days of delivery.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Prepare Your Package
Ensure the items are in their original packaging with all tags attached, and include a printed copy of your authorization form inside the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing